Termination letter for unifi
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Submitted by superadmin on Fri, 08/05/2022 - 17:21
- 1) Step 1: You may give us a 30-day notice on your intention to terminate the service via channels below:
- a. unifi portal at unifi.com.my
- b. Live Chat at unifi self-help portal at https://maya.unifi.com.my
- c. Email at help@tm.com.my
- d. TMpoint
- 2) Step 2: We will provide your pre-final bill indicating your outstanding balance. TM representative will call you within 7 days to confirm on your termination request. Upon payment settlement, we will proceed with termination order on day 31 from your termination notice.
- 3) Step 3: For Unifi account, you will receive an SMS when your termination request is completed. Then, you may drop the Broadband Termination Unit (BTU) at TMpoint fast lane within seven (7) days to avoid any late charges.
